body {
  background: transparent;
  overflow: hidden;
}
#consumer-wrapper {
  font-size: 10pt;
  font-family: "Open Sans", "Helvetica Neue", Helvetica, Arial, sans-serif;
  position: absolute;
  bottom: 1px !important;
  right: 10px;
  width: 100%;
}
#consumer-wrapper a:link,
#consumer-wrapper a:active,
#consumer-wrapper a:hover,
#consumer-wrapper a:visited {
  text-decoration: none;
  outline: none;
}
/**** title *****/
#consumer-header {
  background-color: #d0d2d3;
  border: 1px solid #929497;
  border-radius: 5px 5px 0px 0px;
  padding: 2px;
  /*display: inline-block;*/
  width: 100%;
}
#consumer-title {
  height: 31px;
  font-size: 11pt;
  cursor: pointer;
  background-color: #fff;
  border-radius: 5px 5px 0px 0px;
  width: 100%;
  /*display: inline-block;*/
}
#consumer-title #consumer-title-logo {
  margin: 3px 0px 0 5px;
  background: url(/images/spond/consumer/content/logo.png) no-repeat;
  height: 24px;
  width: 23px;
  display: inline-block;
}
#consumer-title #consumer-title-text {
  height: 31px;
  line-height: 31px;
  font-size: 12px;
  font-weight: bold;
  display: inline-block;
}
#consumer-title #consumer-title-close-wrapper {
  display: inline-block;
  margin-right: 5px;
}
#consumer-title #consumer-title-close-wrapper #consumer-title-close {
  margin: 9px 5px 0 0;
  background: url(/images/spond/consumer/content/Button_Logout.png) no-repeat;
  height: 16.5px;
  width: 16px;
  cursor: pointer;
  display: none;
}
#consumer-title #consumer-title-close:hover {
  background-position: 0 -16.5px;
}
#consumer-title #consumer-title-close.chat {
  display: block;
}
#consumer-title #consumer-title-status-wrapper {
  margin-top: 5px;
  display: inline-block;
}
#consumer-title #consumer-title-status {
  margin: 7px 0px 0px 10px;
  background: url(/images/spond/consumer/content/status.png) no-repeat top left;
  width: 8px;
  height: 8px;
  display: inline-block;
}
#consumer-title #consumer-title-status.online {
  background-position: 0px 0px;
}
#consumer-title #consumer-title-status.offline {
  background-position: 0 -8px;
}
/****  content ****/
#consumer-container {
  background-color: #f1f1f2;
  border: 1px #929497 solid;
  border-top: none;
  border-bottom: none;
  /*font-size:8pt;*/
  padding: 5px;
}
#consumer-login,
#consumer-agent-offline,
#consumer-agent-busy,
#consumer-request-callback,
#consumer-chat-content,
#consumer-rating,
#consumer-thank-page,
#confirm-close-page {
  display: none;
}
#consumer-chat-content #consumer-chat #file-box {
  display: inline-block;
}
#consumer-chat-content #consumer-chat #chat-box {
  display: inline-block;
}
#consumer-container #consumer-agent-offline p,
#consumer-container #consumer-agent-busy p,
#consumer-container #consumer-request-callback p {
  text-align: center;
}
/***** login form ****/
#consumer-login .login-input.requirefiled-inactive {
  display: none;
}
#consumer-container #consumer-login-info {
  padding: 5px 0px;
}
#consumer-container .consumer-panel-err {
  margin: 5px 5px;
  padding: 10px 0;
  /*border: 1px solid #DD3C10;*/
  background: #FFEBE8;
  text-align: center;
  display: none;
}
#consumer-container .consumer-panel-info {
  margin: 5px 5px;
  padding: 10px 0;
  /*border: 1px solid #DD3C10;*/
  background: lightskyblue;
  text-align: center;
}
#consumer-container #consumer-login-frm {
  /*padding: 0px 10px;
  text-align:center;*/
}
#consumer-container #consumer-login-frm label,
#consumer-container #consumer-callback-frm label {
  /*margin-right: 5px;
  width: 30px;
  text-align: right;
  line-height: 20px;*/
}
#consumer-container #consumer-login-frm input[type="text"],
#consumer-container #consumer-login-frm select,
#consumer-container #consumer-callback-frm input[type="text"] {
  /*border-radius:3px;
  -moz-border-radius:3px;
  -webkit-border-radius:3px;
  padding: 0px 5px;
  border:0;
  outline:none;
  width: 150px;
  background:#fff;
  color: #777;
  height: 20px;*/
}
/**** call back ***/
#consumer-container #consumer-callback-frm {
  text-align: center;
}
#callback-result {
  display: none;
  text-align: center;
  line-height: 50px;
}
/**** consumer chat  ***/
#consumer-container #consumer-chat-content #consumer-email-panel {
  height: 15px;
}
#consumer-container #consumer-chat-content #consumer-email-panel #consumer-email-btn {
  float: right;
  background: url(/images/spond/consumer/content/mail.png) no-repeat left top;
  cursor: pointer;
  width: 18px;
  height: 13px;
  display: block;
}
#consumer-container #consumer-chat-content #consumer-email-panel #consumer-email-btn:hover {
  background-position: 0 -14px;
}
#consumer-container #consumer-chat-content #consumer-chat {
  height: 410px;
  position: relative;
}
#consumer-container #consumer-chat-content #consumer-chat-message {
  height: 377px;
  overflow: hidden;
  width: 100%;
}
/*
#consumer-container #consumer-chat-content #consumer-chat-message::-webkit-scrollbar {
  width: 5px;
}
#consumer-container #consumer-chat-content #consumer-chat-message::-webkit-scrollbar-thumb {
  background-color: #bbb;
  -webkit-border-radius: 10px;
}
#consumer-container #consumer-chat-content #consumer-chat-message::-webkit-scrollbar-track {
  background-color: #C3E7F8;
}*/
#consumer-container #consumer-chat-content #consumer-chat-message.min {
  height: 252px;
  width: 100%;
}
#consumer-container #consumer-chat-content .consumer-chat-panel {
  position: absolute;
  bottom: 0px;
  width: 100%;
  height: 46px;
  background-color: #bbbdbf;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
}
#consumer-container #consumer-chat-content .consumer-chat-sticker-show {
  bottom: 232px;
}
#consumer-container #consumer-chat-content #file-upload-box {
  float: left;
  width: auto;
  margin: 7px 0 4px 5px;
  width: 19px;
  height: 17px;
}
#consumer-container #consumer-chat-content #file-upload-frm > input {
  display: none;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #file-btn {
  float: left;
  width: auto;
  cursor: pointer;
  background: url(/images/spond/consumer/content/spond-file.png) no-repeat left top;
  width: 19px;
  height: 17px;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #file-btn:hover {
  background-position: 0 -17px;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #sticker-btn {
  float: left;
  margin: 7px 0 4px 5px;
  cursor: pointer;
  background: url(/images/spond/consumer/content/spond-sticker.png) no-repeat left top;
  width: 19px;
  height: 17px;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #sticker-btn:hover {
  background-position: 0 -17px;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #sticker-chat-msg {
  /*float:left;
  margin:4px 0 0 5px; */
  margin: 4px 1px 0 5px;
  padding-right: 2px;
  padding-left: 2px;
  width: 86%;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #sticker-chat-msg #chat-msg {
  /*float:left;*/
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  border: 1px solid #c9c9c9;
  padding: 3px 5px;
  margin: 0;
  resize: none;
  outline: none;
  overflow: hidden;
  width: 100%;
  height: 38px;
  font-family: Arial, sans-serif;
  font-size: 10pt;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #sticker-chat-submit {
  /*float:right;*/
  margin: 5px 0px 1px 1px;
}
#consumer-container #consumer-chat-content .consumer-chat-panel #sticker-chat-submit #send-btn {
  /*float:left;
  display:inline-block;
  width: 36px;
  height:22px;*/
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker {
  float: left;
  width: 100%;
  display: none;
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker.showSticker {
  display: block;
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker .sticker-box-wrapper {
  position: relative;
  /*  height: 125px;*/
  height: 225px;
  background-color: #BBBDBF;
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker .sticker-box-wrapper #sticker-box {
  float: left;
  width: 100%;
  /*height: 155px;*/
  height: 225px;
  overflow-y: scroll;
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker .sticker-box-wrapper #sticker-box .sticker-image-group {
  width: 100%;
  height: 100px;
  line-height: 100px;
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker .sticker-box-wrapper #sticker-box .sticker-image-group .sticker-image-group-wrapper {
  width: 100%;
  margin: 0 auto;
}
#consumer-container #consumer-chat-content .consumer-chat-panel .consumer-chat-sticker .sticker-box-wrapper #sticker-box .pagination {
  margin: 10px 0px !important;
}
#consumer-container #consumer-chat-content #disabled-consumer-chat-msg-box {
  background: rgba(255, 255, 255, 0.3);
  position: absolute;
  width: 100%;
  height: 28px;
  z-index: 1000;
  border-radius: 5px;
  bottom: 0px;
  display: none;
}
#consumer-container #consumer-chat-content .consumer-sticker {
  width: 88px;
  margin: 0;
  cursor: pointer;
}
/*** Rating page **/
#consumer-rating {
  /*padding-top:10px;*/
  font-size: 10pt;
  /*height: 84px;*/
}
#consumer-rating p {
  text-align: center;
}
#consumer-thank-page {
  font-size: 10pt;
  background: url(/images/spond/consumer/content/thx.png) no-repeat bottom right;
  height: 160px;
}
#consumer-thank-page #thank-page-msg {
  margin: 0 0 65px 10px;
  font-size: 10pt;
}
.flexslider ul {
  margin-top: 0px;
}
.btn-chat-style {
  border: 2px solid #6A7F87;
  color: #ffffff;
  padding: 3px;
  border-radius: 3px;
  -webkit-border-radius: 3px;
  -moz-border-radius: 3px;
  cursor: pointer;
  text-align: center;
}
.btn-xxs {
  padding: 1px 3px;
  font-size: 11px;
  line-height: 1.4;
  border-radius: 3px;
}
/* btn colour */
.btn-green {
  /*  background: -webkit-linear-gradient(#99C93C, #4CB646);  For Safari 
  background: -o-linear-gradient(#99C93C, #4CB646);  For Opera 11.1 to 12.0 
  background: -moz-linear-gradient(#99C93C, #4CB646);  For Firefox 3.6 to 15 
  background: linear-gradient(#99C93C, #4CB646);  Standard syntax */
  background-color: #8dc63f;
  border-color: #47a253;
  color: #ffffff;
}
.btn-green:hover {
  background: -webkit-linear-gradient(#207b51, #006838);
  /* For Safari */
  background: -o-linear-gradient(#207b51, #006838);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#207b51, #006838);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#207b51, #006838);
  /* Standard syntax */
  color: #ffffff;
}
.btn-blue {
  background: -webkit-linear-gradient(#67c1ed, #2dace3);
  /* For Safari */
  background: -o-linear-gradient(#67c1ed, #2dace3);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#67c1ed, #2dace3);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#67c1ed, #2dace3);
  /* Standard syntax */
  color: #ffffff;
}
.btn-blue:hover {
  background: -webkit-linear-gradient(#13619a, #09497e);
  /* For Safari */
  background: -o-linear-gradient(#13619a, #09497e);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#13619a, #09497e);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#13619a, #09497e);
  /* Standard syntax */
  color: #ffffff;
}
.btn-red {
  background: -webkit-linear-gradient(#ef5044, #ee2629);
  /* For Safari */
  background: -o-linear-gradient(#ef5044, #ee2629);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#ef5044, #ee2629);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#ef5044, #ee2629);
  /* Standard syntax */
  color: #ffffff;
}
.btn-red:hover {
  background: -webkit-linear-gradient(#aa0613, #aa0613);
  /* For Safari */
  background: -o-linear-gradient(#aa0613, #aa0613);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#aa0613, #aa0613);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#aa0613, #aa0613);
  /* Standard syntax */
  color: #ffffff;
}
.btn-orange {
  background: -webkit-linear-gradient(#f5a92f, #f75c26);
  /* For Safari */
  background: -o-linear-gradient(#f5a92f, #f75c26);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#f5a92f, #f75c26);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#f5a92f, #f75c26);
  /* Standard syntax */
  color: #ffffff;
}
.btn-orange:hover {
  background: -webkit-linear-gradient(#e5a92f, #e75c26);
  /* For Safari */
  background: -o-linear-gradient(#e5a92f, #e75c26);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#e5a92f, #e75c26);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#e5a92f, #e75c26);
  /* Standard syntax */
  color: #ffffff;
}
.btn-grey {
  background: -webkit-linear-gradient(#ebebeb, #b7b5b6);
  /* For Safari */
  background: -o-linear-gradient(#ebebeb, #b7b5b6);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#ebebeb, #b7b5b6);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#ebebeb, #b7b5b6);
  /* Standard syntax */
  color: #000000;
}
.btn-grey:hover {
  background: -webkit-linear-gradient(#b2b1b1, #8a8888);
  /* For Safari */
  background: -o-linear-gradient(#b2b1b1, #8a8888);
  /* For Opera 11.1 to 12.0 */
  background: -moz-linear-gradient(#b2b1b1, #8a8888);
  /* For Firefox 3.6 to 15 */
  background: linear-gradient(#b2b1b1, #8a8888);
  /* Standard syntax */
  color: #000000;
}
a {
  cursor: pointer;
}
.msg {
  margin: 5px 5px 0 15px;
  position: relative;
}
.msgMine {
  float: right;
}
.msgSomeone {
  float: left;
}
.msg .speechSomeone,
.msg .speechMine {
  padding: 7px;
  max-width: 70%;
  min-width: 15%;
  word-wrap: break-word;
  -webkit-border-radius: 10px;
  -moz-border-radius: 10px;
  border-radius: 10px;
}
.msg .speechSomeone {
  float: left;
  background: #91DBF6;
  /*margin-left:5px;*/
  box-shadow: -1px 1px 5px #888888;
}
.msg .speechSomeone.text:after {
  content: '';
  position: absolute;
  border-style: solid;
  border-width: 0px 15px 15px 0px;
  border-color: transparent #91DBF6;
  display: block;
  width: 0;
  z-index: 1;
  left: -7px;
  top: 45%;
}
.msg .infoSomeone {
  float: left;
  width: 30px;
}
.msg .speechMine {
  float: right;
  background-color: #ffffff;
  color: #000000;
  margin-right: 5px;
  box-shadow: 1px 1px 5px #888;
}
.msg .speechMine.text:after {
  content: '';
  position: absolute;
  border-style: solid;
  border-width: 0px 0px 15px 15px;
  border-color: transparent #ffffff;
  display: block;
  width: 0;
  z-index: 1;
  right: -7px;
  top: 30%;
}
.msg .infoMine {
  float: right;
  width: 35px;
}
.msg .readMine,
.msg .readSomeone {
  position: absolute;
  bottom: 15px;
  font-size: 8pt;
}
.msg .timeMine,
.msg .timeSomeone {
  position: absolute;
  bottom: 5px;
  font-size: 8pt;
}
.msg .timeSomeone {
  /*float: right;*/
}
.msg .sticker,
.msg .knowledge,
.msg .file {
  background: none;
  padding: 0px;
  border: 0;
}
.msg .sticker img,
.msg .knowledge img,
.msg .file img {
  /*max-width: 100px;*/
  height: 100px;
}
.msg .sticker img {
  width: 120px;
}
.msg .sticker {
  box-shadow: none;
}
.msg .knowledge img,
.msg .file img {
  -webkit-border-radius: 10px;
  -moz-border-radius: 10px;
  border-radius: 10px;
}
.server-msg-div {
  text-align: center;
}
.msg .server-msg {
  display: inline-block;
  min-width: 10px;
  padding: 3px 7px;
  font-size: 12px;
  font-weight: 700;
  color: #ffffff;
  line-height: 1;
  vertical-align: baseline;
  white-space: nowrap;
  text-align: center;
  background-color: #999;
  border-radius: 10px;
}
.clearfix {
  clear: both;
}
.sticker-active {
  display: block;
}